Shipping policy
Australia Shipping
Free Standard Shipping
Enjoy FREE Standard Shipping on all Australian orders over AU$99.
- Standard Shipping: 5–11 business days — AU$15
- Express Shipping: 4–7 business days — AU$25
International Shipping
We currently ship internationally to selected countries, including New Zealand, Fiji, Singapore, Canada, and the United States.
- Standard International Shipping: 7–27 business days — AU$25
- Standard International Shipping (USA & Canada): 7–27 business days — AU$45
International orders may be subject to additional import duties, tariffs, or taxes depending on the destination country's regulations. These charges are the responsibility of the customer. (Please also review our Returns & Refunds Policy for information about returns, exchanges, and eligibility requirements.)
Processing Time
At Singoau, we carefully prepare every order to ensure a smooth and reliable shopping experience.
- Orders are typically processed within 1–3 business days after payment confirmation.
- All products are shipped from Australia. (Learn more about our story and our approach to mindful living on our About Us page.)
- Delivery times may vary depending on destination, customs processing, and local courier services. (If you have any questions about your order or delivery, please contact our Customer Support team.)
At SINGOAU, we make every effort to provide high-quality products and make your online shopping experience as pleasant and simple as possible, so our shipping methods and policies have been designed to get your order to you quickly and efficiently.